Omega watch repair- what are my options? - Wearables - Gadgets omega watches prices list australia

Whirlpool Search Forums Archive Gadgets Wearables Omega watch repair- what are my options? Archive View Return to standard view last updated – posted 2017-May-10, 9:59 pm AEST posted 2017-May-10, 9:59 pm AEST User #173843   43 posts nickoteen5 Forum Regular reference: whrl.pl/Rb1AmE posted 2009-Sep-29, 11:08 pm AEST ref: whrl.pl/Rb1AmE posted 2009-Sep-29, 11:08 pm AEST O.P.

I have an old Omega Speedmaster LCD watch that has not been used for about 20 years.
My local jeweller said that the battery has leaked and corroded the inside. They said that to get it repaired I would have to do it through omega as they could not get the parts.

So I took it to Omega and the quoted price for the repair was almost $800. The main reason for it being so expensive was because they were going to replace almost the whole watch including the glass front so as to ensure water resistance.
I don't really care about this and would just like to see the watch working. This Quote is way out of my range and I was wondering if anyone knew somewhere where I could get it fixed cheaper. I'm in Melbourne.
Thanks in advance.

User #156031   9765 posts Ye Olde Git Whirlpool Forums Addict reference: whrl.pl/Rb1Ay0 posted 2009-Sep-29, 11:58 pm AEST ref: whrl.pl/Rb1Ay0 posted 2009-Sep-29, 11:58 pm AEST

Type into to google watchmakers Melbourne there are heaps of them .

User #67059   1082 posts Obba Whirlpool Enthusiast reference: whrl.pl/Rb1A77 posted 2009-Sep-30, 9:20 am AEST ref: whrl.pl/Rb1A77 posted 2009-Sep-30, 9:20 am AEST

I'd just leave it and move on.

You could spend half that amount and get a new watch.

I'd doubt most watch repairers can source the parts without going through Omega anyway.
And they'd bump up the price to cover any further hassles under some warranty – as in – "hey you only fixed this for me 2 months ago and it's now not working", etc etc.

On Ebay 260483607434 second hand going for approx $900.

If Omega do repair it, it's cheaper than that and at least you have THE EXPERTS doing the work and some leverage if it fails soon.

Put it on Ebay, you might get $100 for it. Add your $800 and you have $900 to treat yourself.

User #30219   8942 posts Orion03 Whirlpool Forums Addict reference: whrl.pl/Rb1Ba2 posted 2009-Sep-30, 9:34 am AEST ref: whrl.pl/Rb1Ba2 posted 2009-Sep-30, 9:34 am AEST

Don't take it to Swatch Group center on Malvern Road, I have taken my watch there before and never again. Bunch of hacks, waste of time and effort.

I have my wife's IWC fixed at this place and I am happy with their work.

Balwyn Jewellers
355a Whitehorse Rd
Balwyn
VIC, 3103
Australia
(03) 9836 8165

I'll certainly take my watch there for the next service.

User #130743   2356 posts Reduction Whirlpool Forums Addict reference: whrl.pl/Rb1BPK posted 2009-Sep-30, 12:07 pm AEST ref: whrl.pl/Rb1BPK posted 2009-Sep-30, 12:07 pm AEST

I'll add my own Omega watch story to this one.....

I have an Omega De Ville Quartz my parents bought for me 25 years ago.

It recently stopped working. I'm in Perth so I took it to the recommended Omega repair place here.

They looked at it and came back to say the mechanics had worn out and needed replacing. They had to send it to Switzerland for a estimated repair cost of A$1200. They said it would take 30 weeks.

They then told me it wasn't worth my while, before telling me the watch was worth A$3500.

I put it in the desk drawer.

User #130743   2356 posts Reduction Whirlpool Forums Addict reference: whrl.pl/Rb1BPV posted 2009-Sep-30, 12:07 pm AEST ref: whrl.pl/Rb1BPV posted 2009-Sep-30, 12:07 pm AEST

I'll add my own Omega watch story to this one.....

I have an Omega De Ville Quartz my parents bought for me 25 years ago.

It recently stopped working. I'm in Perth so I took it to the recommended Omega repair place here.

They looked at it and came back to say the mechanics had worn out and needed replacing. They had to send it to Switzerland for a estimated repair cost of A$1200. They said it would take 30 weeks.

They then told me it wasn't worth my while, before telling me the watch was worth A$3500.

I put it in the desk drawer.

User #120022   1695 posts strigoi Whirlpool Enthusiast reference: whrl.pl/Rb1BXX posted 2009-Sep-30, 12:31 pm AEST ref: whrl.pl/Rb1BXX posted 2009-Sep-30, 12:31 pm AEST nickoteen5 writes...

I'm in Melbourne

Phone James (Jim) Robertson on (03) 9852 1865.

He is probably the most senior horologist left in Australia, and is an expert in Omega.

He is fair, and honest.....and will always stick to his quoted price.

User #30219   8942 posts Orion03 Whirlpool Forums Addict reference: whrl.pl/Rb1B8G posted 2009-Sep-30, 1:16 pm AEST ref: whrl.pl/Rb1B8G posted 2009-Sep-30, 1:16 pm AEST audifred writes...

Phone James (Jim) Robertson on (03) 9852 1865.

Where about in Melbourne is he audifred?

User #120022   1695 posts strigoi Whirlpool Enthusiast reference: whrl.pl/Rb1Clh posted 2009-Sep-30, 2:06 pm AEST ref: whrl.pl/Rb1Clh posted 2009-Sep-30, 2:06 pm AEST Orion03 writes...

Where about in Melbourne is he

Sorry, just got back to this thread....

2 ILMA Court, BULLEEN, VIC. 3105

is his address. He has a full workshop at his premises.

User #383983   23 posts bigden Participant reference: whrl.pl/RcrTac posted 2010-Sep-29, 11:04 am AEST ref: whrl.pl/RcrTac posted 2010-Sep-29, 11:04 am AEST Bamboo Butt writes...

2 ILMA Court, BULLEEN, VIC. 3105

is his address. He has a full workshop at his premises.

Hi, I know this thread is fairly old but I think it's worth an update.

The Swatch Group in Melbourne, for Omega servicing, are, for lack of a better term, elitists. I have an Omega Seamaster that I wanted the battery replaced but they WON'T do it because they have assessed the watch as needing a full service which also includes replacing the quartz movement as well as the dial, hands, bracelet and what ever else they could think of. To me, this amounts to almost all of the parts being replaced. Anyway, the total quote was for nearly $700. I asked them to just replace the battery and they said they won't do it because they have an obligation to Omega to provide a certain level of service blah, blah, blah.

I called the guy in Bulleen above and he was very helpful and resonably priced. I am yet to take my watch to him but he seemed knowledgable and nice so I will take it as soon as I can.

User #176421   175 posts charat Forum Regular reference: whrl.pl/RcrTLi posted 2010-Sep-29, 12:50 pm AEST ref: whrl.pl/RcrTLi posted 2010-Sep-29, 12:50 pm AEST

From Swatch Group's point of view, it's actually better for them as a company to not replace your battery when they notice your watch is in need of a service.

Sure enough you purchased/ or were given an expensive watch, which happens to be a quality product that runs 24hrs 7 days a week, and accurately measures time. It is subject to a lot of different environments, hot, cold, under water, bumps and shocks but generally measures time with in a certified range.

To ensure that the watch continues to measure time accurately, you need to maintain the watch and that is why your watch required a service. Swatch's work is also covered by a 12 month guarantee, so if any issues they can fix it, even though it might take a long time.

If they changed your battery for you and you noticed your watch starting to slow down and such. Generally you'll be angry since you just paid for a battery change and being inconvenienced for having a watch that doesn't do it's job, and most people would chuck a fit at having paid for such an expensive watch that doesn't work.

Anyway you can think of all the possibilities that could come out from this, lawsuits, complaints, etc etc it just goes on and on, not to mention how some dishonest people may seek to profit from this.

So from their point of view it is safer and better for them as a company to force this policy onto the customers.

It's your own choice whether or not you have them service your watch. They might charge you an arm and a leg for it, but at least its guaranteed and when they can help they will help you out.

Of course there are other alternatives to repair or service your watch, such as the guy in Bulleen.

When people complain about how much it costs to repair or service a watch, just think of this. A watch operates or is running 24hrs 7 days a week 365 days a year, continuously.

When you drive a car and have it serviced you only use it average like 2-3hrs a day, yet the service for a car is much more expensive comparatively, yet people still a willing to pay the service charge, once again you can go to different places and they will charge you differently.

User #7378   4923 posts GodFather Whirlpool Forums Addict reference: whrl.pl/RcrTO1 posted 2010-Sep-29, 1:01 pm AEST ref: whrl.pl/RcrTO1 posted 2010-Sep-29, 1:01 pm AEST

I took my Breitling for it's first service in 7 years and I was turned away.

My watch doesn't need servicing, it keeps the time as new and in good condition.

I wear my Breitling every day and yes in the shower.

User #383983   23 posts bigden Participant reference: whrl.pl/RcrTXe posted 2010-Sep-29, 1:19 pm AEST ref: whrl.pl/RcrTXe posted 2010-Sep-29, 1:19 pm AEST charat writes...

From Swatch Group's point of view, it's actually better for them as a company to not replace your battery when they notice your watch is in need of a service

You make some valid points and coincidently they were mostly the points the service centre pointed out as well. The thing is, I'm not so much complaining about how expensive it is, but how they are trying to force me to pay for something I don't want done.

I understand that there are "faults" with the watch that should be attended to and I appreciate the effort they went to to inform me of this but that's all it should have been; information. I requested that the battery be changed while fully understanding that there were other issues and that I wouldn't require them to warrant anything other than what's required for having the battery replaced, and they wouldn't do it.

Most of the items they wanted to "service" were of a cosmetic nature. Like a stratched bezel or a band. They claimed that the quartz movement was out of adjustment and was overly draining the battery??? Seriously, why should they care and to be honest I didn't even notice. In fact, I didn't go there and tell them "my battery is running out too fast, can you fix it. I said, "replace the battery please and I'll pay you money for it".

So, to follow with your analogy of a car. Imagine you went to a service centre to have the battery replaced because it had died and then after leaving it with them for 2 weeks, they tell you: Your panels are scratched, your door is dented and your engine needs a tune and if you don't tune it, it will use too much petrol. Then they tell you, we can't change your battery until the other things are fixed and if you don't want to fix the other things then bad luck and take it to someone else. I don't think this will ever happen.

Ultimately, I'm the customer. Do what I ask and then I'll be happy. Instead, I didn't get want I wanted and now I'm unhappy.

User #383983   23 posts bigden Participant reference: whrl.pl/RcrTYa posted 2010-Sep-29, 1:22 pm AEST ref: whrl.pl/RcrTYa posted 2010-Sep-29, 1:22 pm AEST GodFather writes...

Breitling for it's first service in 7 years and I was turned away

:-) Yes, I may sell my Omega to some unsuspecting ebayer and buy something that already has quality rather than have some company make me pay for quality after I've made a purchase.

User #343214   424 posts spalen Forum Regular reference: whrl.pl/RcrT1p posted 2010-Sep-29, 1:34 pm AEST ref: whrl.pl/RcrT1p posted 2010-Sep-29, 1:34 pm AEST

+1 for Jim – he did my omega service for me good price, good turnaround. Very happy.

User #27338   3290 posts PHL Whirlpool Forums Addict reference: whrl.pl/RcrXJ2 posted 2010-Sep-29, 10:52 pm AEST ref: whrl.pl/RcrXJ2 posted 2010-Sep-29, 10:52 pm AEST bigden writes...

You make some valid points and coincidently they were mostly the points the service centre pointed out as well.

Personally I would never ever go back to Swatch for service to my Omegas; I have a Seamaster, and Max (in Sydney) that services all my watches, suggested I go to them as he can't certify to 300m. So I did, as it was losing time after 5 years, and I know automatics do need re-lubrication after a while.

After the service, it was worse, 30 seconds a day. So sent it back, and no better. On top of that, there was a bad grinding noise when I move my arm, which sounded like the winder weight was rubbing on something.

Gave up, went back to Max, who found a loose screw. As an aside, unasked, he mentioned that he noticed it was running slow, and regulated it. Fixed it in under a hour.

User #387907   409 posts oceanracer Forum Regular reference: whrl.pl/RcxkLX posted 2010-Nov-13, 7:57 am AEST ref: whrl.pl/RcxkLX posted 2010-Nov-13, 7:57 am AEST

www.uccellojewellerywatches.com.au
very good and knows his watches

User #173843   43 posts nickoteen5 Forum Regular reference: whrl.pl/RcxqEp posted 2010-Nov-14, 8:13 pm AEST ref: whrl.pl/RcxqEp posted 2010-Nov-14, 8:13 pm AEST O.P. bigden writes...

Hi, I know this thread is fairly old but I think it's worth an update.

I'll include my update:

I went to a number of places including Jim and all were unable to repair it. Obviously the damage inside is pretty bad. One place suggested that I look on eBay for the same model with a damaged case that would be cheap and they would swap the insides over. I have had a saved search going for about a year now and nothing worthwhile has shown up.

Now I have decided that I really want to get it repaired but I think my only option left is to go through the Swatch Group. :(

User #357431   645 posts trentski Whirlpool Enthusiast reference: whrl.pl/Rcxv09 posted 2010-Nov-15, 3:00 pm AEST ref: whrl.pl/Rcxv09 posted 2010-Nov-15, 3:00 pm AEST

Join one of the watch specific forums. There is a good chance someone there will be able to put a new "movement" in it for you.

maybe http://forums.watchuseek.com/f20/
or http://forums.watchuseek.com/f9/

User #360596   4 posts gjrob Forum Regular reference: whrl.pl/RcJEJ2 posted 2011-Apr-30, 6:06 pm AEST edited 2011-May-1, 3:17 pm AEST ref: whrl.pl/RcJEJ2 posted 2011-Apr-30, 6:06 pm AEST (edited 2011-May-1, 3:17 pm AEST)

Hi everyone. Eventually, I have decided to add a few comments here. My name is Jim. Robinson, I am a watchmaker, a Fellow of the British Horological Institute and a past member of The Horological Guild of Australia (now Watchmakers of Australia). I have a long lifetime experience behind me and for a number of years now I have specialised in the repair of all Omega Watches.

I have read with interest some of the disparaging comments about the Swatch Group. When I first arrived in Australia, way back in 1957, my first job was with this company which was then known as Precision Watches and was based in Flinders Lane. At that time, they were the agents for Omega and Tissot watches only. I worked alongside Felix Wenger, a Swiss watchmaker; omega factory trained and appointed workshop manager. I learnt much from him before moving on. As a result of my experience there and my observations as to the extremely high quality of work which was demanded of every watchmaker, it became something of a habit for me to highly recommend Omega as the best watch to buy in Australia. Not that I ever thought Omega to be the best watch in the world, it certainly it not that. However, no watch has been given better after sales service here in Australia. Since those days, the company has had a couple of name changes, a couple a address changes, is now The Swatch Group, based in Glen Iris and now handles quite a number of other brands. Sadly, in recent times I have heard, even from my own customers, of disappointing experiences with Swatch in respect of repairs. But let’s be fair here. There is not a watch maker alive who does get repair jobs returned for "further attention" Swatch has an extremely heavy work load and their watch makers are under pressure to keep up. Whilst their percentage of returns is perhaps no higher than elsewhere, the total number would have to be higher than in the case of a smaller business but comparitively, they would still be few..

Having said all that, I'm not here to tell anyone that Swatch is the only place to take an Omega for repair, far from it. Neither am I here to tell you that I am the only other alternative. What I will say, is that if you want excellent work done and a quicker service than Swatch can offer there are a number of quite capable watchmakers. However, they are not as plentiful as in days gone by when almost every local jeweler’s shop had an in house watchmaker. On the other hand, because of the shortage of properly qualified watch makers there are a lot of not so qualified ones and you shouldn't trust your Omega to anyone without doing some research. Most jewelers shops send their work out and have little or no control over work quality. Be very careful of the shopping center traders who do shoe repairs, key cutting, engraving AND watch repairs!!! Some of them may be ok, I simply emphasise – take care.

If I can be of help to any one and you can't find anyone nearer to home, then I can be contacted at 2 Ilma Court, Bulleen, 3105. Tel: (03) 9852 1865.Email: [email] info@a1classicclocks.com.au [/email] or Web: [url= http://www.a1classicclocks.com.au ]OMEGA WATCH REPAIRS MELBOURNE: Omega Tissot Rolex Longines Tag Breitling and others by James Robinson[/url].

I will gladly give any advice asked without obligation, give a free quote for any repair and proudly show off my workroom to anyone who wants to have a look-see. I still maintain close contact with Swatch Group for technical updates and spare parts supply.

User #30219   8942 posts Orion03 Whirlpool Forums Addict reference: whrl.pl/RcJENJ posted 2011-Apr-30, 6:23 pm AEST ref: whrl.pl/RcJENJ posted 2011-Apr-30, 6:23 pm AEST

Nice to hear from you Jim. And just in time as I have an old speedmaster that needs a service.

User #27338   3290 posts PHL Whirlpool Forums Addict reference: whrl.pl/RcJEXO posted 2011-Apr-30, 6:58 pm AEST ref: whrl.pl/RcJEXO posted 2011-Apr-30, 6:58 pm AEST

Jim, will Swatch sell you replacement O-rings for the Seamasters? That's the problem my watchmaker has, in that he says Swatch will not sell the O-rings to him, yet I usually have to send mine to him after Swatch "services" them.

User #360596   4 posts gjrob Forum Regular reference: whrl.pl/RcJHOh posted 2011-May-1, 3:19 pm AEST ref: whrl.pl/RcJHOh posted 2011-May-1, 3:19 pm AEST

Hello Orion,

I will be pleased to see you and look after your speedmaster.

Cheers,

Jim.

User #360596   4 posts gjrob Forum Regular reference: whrl.pl/RcJHPR posted 2011-May-1, 3:23 pm AEST ref: whrl.pl/RcJHPR posted 2011-May-1, 3:23 pm AEST

Hello PHL,

If your watchmaker is not able to purchase direct from Swatch, he would be able to procure O rings or anything else from any of their distributers and if he doesn't know omega-watches-prices-list-australia-rid-0.html. breitling emergency mission chronographwho the distributewrs are, I feel sure that Swatch group will be pleased to tell him if he gives them a call.

Cheers,

Jim.

User #240821   231 posts Jesterinoz Forum Regular reference: whrl.pl/RcKH4Z posted 2011-May-14, 4:37 pm AEST ref: whrl.pl/RcKH4Z posted 2011-May-14, 4:37 pm AEST

I recently went in to the Wallace Bishop service centre in Fort Valley, Brisbane to see about a service for an Omega Seamaster Aquaterra co-ax chronometer. I was suprised to learned a service would take about 30 days and about $600. I didn't have time to leave it there, but for the experts on here does this price or length of time seem right?

Are there any recommended jewellers in Brisbane that do this servicing, other than WB.

User #62258   339 posts lucky_lad Forum Regular reference: whrl.pl/RcKIyj posted 2011-May-14, 6:43 pm AEST ref: whrl.pl/RcKIyj posted 2011-May-14, 6:43 pm AEST

Anyone know of a good Omega repair shop in Sydney – I keep having batteries put in and they last a couple of weeks. It may be my electric personality, but as this was an inheritance I really would like to get it fixed.

Thanks

User #27338   3290 posts PHL Whirlpool Forums Addict reference: whrl.pl/RcKOdO posted 2011-May-16, 10:32 am AEST ref: whrl.pl/RcKOdO posted 2011-May-16, 10:32 am AEST lucky_lad writes...

Anyone know of a good Omega repair shop in Sydney

Max Schweizer does all of mine; 9290 1469. He's opposite the Strand Arcade in George St, next to the Maccas.

User #62258   339 posts lucky_lad Forum Regular reference: whrl.pl/RcKWyv posted 2011-May-17, 6:16 pm AEST ref: whrl.pl/RcKWyv posted 2011-May-17, 6:16 pm AEST

Thanks – will give him a call.

User #317530   432 posts gpaq Forum Regular reference: whrl.pl/RcKWL8 posted 2011-May-17, 7:08 pm AEST ref: whrl.pl/RcKWL8 posted 2011-May-17, 7:08 pm AEST

+1 for Max. He does good work.

User #239741   1041 posts WASD Whirlpool Enthusiast reference: whrl.pl/RdxYlp posted 2013-Apr-1, 7:45 pm AEST ref: whrl.pl/RdxYlp posted 2013-Apr-1, 7:45 pm AEST

Hi
Is the official Omega Service Centre in Sydney recommended for general servicing my Omega? And if yes, where can I find them?

User #238307   1587 posts Cap N Whirlpool Enthusiast reference: whrl.pl/Rdz19O posted 2013-May-4, 7:31 pm AEST ref: whrl.pl/Rdz19O posted 2013-May-4, 7:31 pm AEST

Have to change my wife's Omega's battery.

Any ideas as to what's a reasonable price? I work in the Melbourne CBD.

User #238307   1587 posts Cap N Whirlpool Enthusiast reference: whrl.pl/RdDVXD posted 2013-Jul-8, 9:39 am AEST ref: whrl.pl/RdDVXD posted 2013-Jul-8, 9:39 am AEST

Just in case anyone else comes across this thread in the future.

The details for the service centre in Melbourne
ADDRESS
The Swatch Group (Australia) Ltd
Level 2, 1601 Malvern Road,Glen Iris, VIC, 3146
(Locked Bag1, Burwood VIC 3125)
3146 Melbourne
Australia

CONTACT
T. +61 3 8844 3300
F. +61 3 8844 3307

For Sydney it is
ADDRESS
OMEGA Boutique
7.22/7.23 MLC Centre
19 – 29 Martin Place
NSW 2000 Sydney
Australia

CONTACT
T. +61 2 8080 9696
F. +61 2 8080 9699

User #32192   53395 posts Radio Amateur VK3CKK Whirlpool Forums Addict reference: whrl.pl/RdDV7Q posted 2013-Jul-8, 10:38 am AEST edited 2013-Jul-8, 10:47 am AEST ref: whrl.pl/RdDV7Q posted 2013-Jul-8, 10:38 am AEST (edited 2013-Jul-8, 10:47 am AEST)

The watch making trade has fixed prices for repair so you pay as much in Perth as you would in Melbourne for instance. It was very regulated when I worked for J& H Marks in Melbourne.
A new watch is probably the best way to go . The jewellery trade also has fixed prices try and undercut your equals and you are ostracised. You might be able to sell the stock that you have but you would probably find it hard to buy any more stock . I could be quite wrong .

I have found that most watchmakers are very professional .

User #46824   5065 posts Tanalasta Whirlpool Forums Addict reference: whrl.pl/RdGJwd posted 2013-Aug-22, 9:57 pm AEST ref: whrl.pl/RdGJwd posted 2013-Aug-22, 9:57 pm AEST

I will just chime in here for an old thread.

Had an Omega Seamaster 300M co-axial 2500 movement serviced at the 6 year mark.

Voluntary service as I rarely wear it and wanted to refurbish it in case I sell or store it. It cost $900 from the Swatch Group (sent in via Watches of Switzerland) to do the full service and pressure test. The bracelet were buffed and repolished albeit with a few residual (deeper) scratches. The watch was a daily tool watch: shower, sauna, gym, pool ... even tennis!

Came back in a nice cylinder Omega case.

Sure that may seem like an obscene cost. But thought I'd post it here for those who wonder what the 'Omega' service costs are like in Australia.

User #173085   1438 posts ProteinNerd Whirlpool Enthusiast reference: whrl.pl/RdOXmO posted 2014-Jan-6, 6:16 am AEST ref: whrl.pl/RdOXmO posted 2014-Jan-6, 6:16 am AEST

Just thought I'd post my experiences here as I remember I looked at this thread when I needed to get my watch serviced and its not worth opening a whole new thread just to add one more story.

I have an Omega Seamaster Chronograph. Love the watch, get quite a few compliments on it. Basically I bought it with the view that I would buy one really nice high quality watch and keep it forever and hopefully break even over the long term not having to buy and replace lower quality watches over my life.

Anyway, I've had it for about 6-7ish years and it was losing a little time over the course of a month so thought I'd get it serviced.

I thought about sending it to the gentleman in melbourne mentioned in this thread but decided I wasn't comfortable posting it from Sydney. Looked into some other options in Sydney but finally thought I'd be better off taking it to the official Omega store in Sydney and getting them to do it.

It took about 10 weeks! and cost $800!!! Holy crap! but came back with a nice polish and was running well, they give you all the parts they replaced etc etc and they mentioned it would have a 12 month warranty on the repairs...didn't think much about that at the time. I was just happy to have my watch back on my wrist.

Fast forward about 5 months and the damn thing has stopped, wind it up and it runs for 10-14 hours or so and stops again. So its gone back to Omega (thank god it happened within the warranty period) and they have now had it again since late November with another expected 10 week wait.

Obviously not happy at all. Personally I would not recommend using the official omega store for any repairs.

User #614786   1 posts myself007 I'm new here, please be nice reference: whrl.pl/RdQ1pV posted 2014-Feb-11, 11:10 am AEST ref: whrl.pl/RdQ1pV posted 2014-Feb-11, 11:10 am AEST

I have an old Omega De Ville. It has the most stupid design for connecting the battery. Because it takes a few years between battery changes, I tend to forget how to replace the battery, which resulted in a tiny screw jumping onto my face before getting lost into the carpet pile, and a weak springy metal strip snapping.

I rang Swatch Group in Melbourne. They said the screw cost slightly under 6 dollars, which sounded reasonable. They added, in order to screw me, that they do not sell parts over the counter, but they would mail the part for a small extra $25. They did not have the springy strip in stock, which would have justified the fee for mailing.

User #188872   22004 posts anonymousmoose Whirlpool Forums Addict reference: whrl.pl/RdQ1JT posted 2014-Feb-11, 12:28 pm AEST edited 2014-Feb-11, 12:33 pm AEST ref: whrl.pl/RdQ1JT posted 2014-Feb-11, 12:28 pm AEST (edited 2014-Feb-11, 12:33 pm AEST) Tanalasta writes...

Voluntary service as I rarely wear it and wanted to refurbish it in case I sell or store it. It cost $900 from the Swatch Group (sent in via Watches of Switzerland) to do the full service and pressure test.

That is why I sold my Co-axial Planet Ocean. $900 is not worth holding onto it.

ProteinNerd writes...

Obviously not happy at all. Personally I would not recommend using the official omega store for any repairs.

That is another reason I sold it. Apparently its very hard for watchmakers to get parts for co-axial parts and Swatch has a horrible reputation in Australia. They buggered up my Planet Ocean, in the early days, 3 times under warranty. Australia is a bad place to own anything in-house movement wise from Omega.

I still have a quartz seamaster which any good qualified watchmaker can work on. Heck a new movement for this type of watch only costs around $150-$350 and fitting it wouldnt be too expensive by a qualified watchmaker (thats the whole movement, which is unlikely to be needed). I also got a stupid $700 quote from an authorised agent to get my quartz seamaster 'serviced'. No thanks I said, just replace the battery. Buying the entire watch pre-owned is only valued at around $1000USD. Chap yesterday got one worn only three times for $1100USD.

User #617382   2 posts Gandtee I'm new here, please be nice reference: whrl.pl/RdRVgD posted 2014-Feb-25, 10:33 pm AEST ref: whrl.pl/RdRVgD posted 2014-Feb-25, 10:33 pm AEST

I have a similar problem with my old Seamaster. My son took it back to Omega and they said it was not worth the trouble of repairing it? It is corroded. I had given it to my grandson and I would just like to see it working. Any ideas on opening the back and giving it a squirt of WD-40 maybe?

User #30219   8942 posts Orion03 Whirlpool Forums Addict reference: whrl.pl/RdR3E9 posted 2014-Feb-28, 9:16 am AEST ref: whrl.pl/RdR3E9 posted 2014-Feb-28, 9:16 am AEST

where in Aus are you?

User #12840   4694 posts GTi-7 Whirlpool Forums Addict reference: whrl.pl/RdZVoe posted 2014-Jun-10, 3:01 pm AEST ref: whrl.pl/RdZVoe posted 2014-Jun-10, 3:01 pm AEST

Can anyone recommend me a service centre to get my omega seamaster pro 2254.50 serviced? It's 5 years old.

I'm trying to avoid the omega boutique in Sydney as some have reported bad experiences.

Thanks.

User #90320   162 posts Thelonius Forum Regular reference: whrl.pl/ReeAMI posted 2015-Mar-2, 3:01 pm AEST ref: whrl.pl/ReeAMI posted 2015-Mar-2, 3:01 pm AEST

Way late with this, but FYI for anyone else.

I sent my late 1970's model Omega Seamaster back to the factory:

International Customer Service email: Karin.Zueger@omega.ch
Address:
OMEGA SA RUE STAEMPFLI
96 2500 BIENNE 4 SWITZERLAND

The Swiss factory undertook major repairs for the watch for less than I was quoted here in Australia for a battery replacement. Turns out the Australian repairer always pressures customers to do 'a full replacement of seals and hydrostatic testing' costing nearly $400, 'otherwise we cannot guarantee anything'. I think they're milking it, quite honestly.

If you do this, make sure you fill out the customs form correctly at the post office so that you don't get charged customs on your watch coming back. A bit of insurace is probably worth it. Post Office is fine. Don't bother with air courier.

Hope this helps anybody else.

User #336164   3 posts Tonydg Forum Regular reference: whrl.pl/Ree22l posted 2015-Mar-10, 8:10 pm AEST ref: whrl.pl/Ree22l posted 2015-Mar-10, 8:10 pm AEST

Also a late reply, but ...

I had to get me Omega f300 serviced – the options were send it (via the Omega agents in Perth) to Omega in Switzerland and expect to pay around $1400, or find somewhere else.

I looked around and found recommendations for Electric Watches in the UK ( http://electric-watches.co.uk/ ) and sent my watch to them.

Bottom line it cost 222 Pounds – and 113 of that was for a new sapphire crystal as they no longer have the plastic ones available.

A basic full service would have been 45 pounds.

Shipping back to Perth was 17 pounds.

I can recommend Paul and his work.

User #331505   141 posts blubarb Forum Regular reference: whrl.pl/RejZ2o posted 2015-Jun-8, 1:50 pm AEST ref: whrl.pl/RejZ2o posted 2015-Jun-8, 1:50 pm AEST

Old thread, I know. But just let me add that Jim Robinson did my PO service recently. Great turn around and communication with Jim was first class. He is busy and it will take a while before you can get your timepiece to him, but well worth the wait. Just a tip for out of Victoria state people send tour watch with the maximum insurance you can (remembering over a certain cost you need a valuation certificate) and have Jim send it back insured at the same amount and next day delivery. Australia post kept mine in the "in transit" for three weeks from Vic to WA with no word on their web site other than "in transit" and trying to get an update from Aust Post was a joke.

User #418650   1 posts Saxasalt Participant reference: whrl.pl/RekvvN posted 2015-Jun-17, 3:39 pm AEST ref: whrl.pl/RekvvN posted 2015-Jun-17, 3:39 pm AEST

I have owned a Omega Constellation Chronometer for 42+ years and it has not kept good time from the day I purchased it. Some years ago I sent this watch to Omega, Switzerland for a AUD800 Dollar Service which took about 12 Weeks. When I got it back they had replaced Case and just about every thing. Did it keep good time – like Hell !!.
After reading comments on this Forum I decided to give Jim Robinson a go. I have had my Omega back for close on 2 Weeks and IT KEEPS PERFECT TIME. I highly recommend sending your Omega to this Honest Master Craftsman. Thanks Jim for the great effort.

User #46824   5065 posts Tanalasta Whirlpool Forums Addict reference: whrl.pl/RekGGx posted 2015-Jun-21, 10:12 am AEST ref: whrl.pl/RekGGx posted 2015-Jun-21, 10:12 am AEST

I have had great experiences with 'All About Time' in Balcatta WA. I don't know about Melbourne. He's serviced my and my brother's watches, in and out of warranty without any issue in a quick, professional manner.

In terms of trustworthiness, he's also the authorised Omega repairer in WA.

User #724494   7 posts JimbOmega I'm new here, please be nice reference: whrl.pl/RezQ5F posted 2016-Mar-18, 6:37 am AEST ref: whrl.pl/RezQ5F posted 2016-Mar-18, 6:37 am AEST

I have an Omega Seamaster 2254.50 Black/Black. Bought it from Watches of Switzerland for a good price in 20007 and it's been my everyday watch.

It started losing time after around 5 years so I took it to the Swatch group in Malvern, bad move.

They charged me over $200 and the thing was still losing 20 to 25 seconds s day.

I met a guy on the train going home from Melbourne CBD and noticed he has a Seamster on. We got talking and he gave me the name of a watchmaker in the City by the name of John O'Donnell Watchmakers.

He charged me $320 for a service and supposedly fixed the losing time thing but I had to take it back 6 times as it was still losing time.

It's still losing and I'm having to reset it every couple of days.

I'm going to give this guy James Robinson in Bulleen a shot.
If you guys reckon he's an Omega expert I'll take the punt.
Has anybody else had any bad dealings with John O'Donnel's and has anyone else had s good feel story about James Robinson?

I look forward to anyone's reply.

Cheers

Jim

User #30219   8942 posts Orion03 Whirlpool Forums Addict reference: whrl.pl/RezQ7A posted 2016-Mar-18, 7:02 am AEST ref: whrl.pl/RezQ7A posted 2016-Mar-18, 7:02 am AEST

James is good, I wish he did more then Omegas. I took my tag to him when he was doing other brands and when I got it back it was the most accurate it had ever been.

User #238307   1587 posts Cap N Whirlpool Enthusiast reference: whrl.pl/ReAaP0 posted 2016-Mar-24, 2:00 pm AEST ref: whrl.pl/ReAaP0 posted 2016-Mar-24, 2:00 pm AEST JimbOmega writes...

has anyone else had s good feel story about James Robinson?

Just saw him yesterday. Good guy.

User #141547   954 posts lenojd Whirlpool Enthusiast reference: whrl.pl/ReTyK7 posted 2017-May-10, 9:59 pm AEST ref: whrl.pl/ReTyK7 posted 2017-May-10, 9:59 pm AEST

What are ppl paying for an omega service through James?

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Walmart.com Omega Psi Phi Silver Quartz Watch Free Shipping /omega-psi-phi-silver/s77kFIrKuI_BVBRFoMDsIQ==/info Walmart.com IN_STOCK ( In stock ) Free Shipping Thanks for checking out this great item! This listing is for a watch that is in silver color made of quartz. The size of the face is 1.5 round and has the nickname of the organization. We are committed to 100% satisfaction.If you have any problems or questions, please let us know. This is a Greek Licensed Product, which means a percentage of the sale goes back to the national fraternity/sorori ty.Remember if you don't see the seal, no deal. Buy only from Greek Licensed Vendors. hem all. We also offer non-official chapter fraternity & sorority flags. Have a custom order? Got a question? Just let us know. More Add to list Price Alert https://i.ebayimg.com/images/g/z0sAAOSwmgJY8DD1/s-l200.jpg?rqid=p35.85263f6a464ab0ba1604&rqt=SRS&a=1&c=1&dealId=toI9udspOEzy6PIeH9-JYg%3D%3D&l=3033102&linkin_id=3033102&r=15&pr=15 Omega De Ville Prestige... $2,345.00
Walmart.com Omega De Ville Prestige Co-Axial Automatic Mens Watch 424.10.37.20.01. 001 Free Shipping /omega-de-ville-prestige/toI9udspOEzy6PIeH9-JYg==/info Walmart.com IN_STOCK ( In stock ) Free Shipping Stainless steel case with a stainless steel bracelet. Fixed stainless steel bezel. Black dial with silver-tone hands and stick hour markers. Roman numerals mark the 3, 6, 9 and 12 o'clock positions. Dial Type: Analog. Date display appears at the 3 o'clock position. Automatic movement with a 48-hour power reserve. Scratch resistant sapphire crystal. Pull / push crown. Solid case back. Case diameter: 36.8 mm. Round case shape. Deployment clasp with push button release. Water resistant at 30 meters / 100 feet. Functions: date, hour, minute, second. Luxury watch style. Watch label: Swiss Made. Omega De Ville Prestige Co-Axial Automatic Black Dial Stainless Steel Men's Watch 424.10.37.20.01.0 01. More Add to list Price Alert https://i.ebayimg.com/images/g/s-cAAOSwi7RZMYNG/s-l200.jpg?rqid=p35.85263f6a464ab0ba1604&rqt=SRS&a=1&c=1&dealId=yFheH46qqbGmHk5pr97aqQ%3D%3D&l=3033102&linkin_id=3033102&r=16&pr=16 Omega James Bond Seamaster... $1,676.15
Walmart.com Omega James Bond Seamaster 300M Quartz Ladies Watch 212.30.28.61.01. 001 Free Shipping /omega-james-bond/yFheH46qqbGmHk5pr97aqQ==/info Walmart.com IN_STOCK ( In stock ) Free Shipping Stainless steel case with a stainless steel bracelet. Unidirectional stainless steel bezel. with a black PVD top ring. Black dial with luminous hands and luminous dot hour markers. Minute markers around the outer rim. Dial Type: Analog. Luminescent hands and dial markers. Date displays at the 3 o'clock position. Quartz movement. Scratch resistant sapphire crystal. Screw down crown. Solid case back. Case diameter: 28 mm. Case thickness: 10 mm. Round case shape. Band width: 14 mm. Deployment clasp. Water resistant at 300 meters / 1000 feet. Functions: hours, minutes, seconds, calendar. Sport watch style. Watch label: Swiss Made. Item Variations: 212.30.28.61.01.0 01, 212.30.28.61.01.0 01, 21230286101001, 212.30, 212.30.28, 212. Omega James Bond Seamaster 300M Quartz Ladies Watch... Less More Add to list Price Alert Why are these stores listed?

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Every Rolex is a symphony of precision. Watchmakers, designers and gem-setters all contribute their know-how and artistry and since 1948 we have been the ultimate destination for Australians wanting to own a part of this legacy. Hans Wilsdorf founded Rolex in 1905. The name was chosen as it was short, easy to remember in any language and looked good on timepieces. This decision was a masterstroke and the beginning of a legacy befitting of the founder’s ingenuity, style and innovation. Our collection of Rolex watches will captivate all tastes. From the clean lines of the Oyster Perpetual, to innovative sport watches and the exquisite jewelled Lady-Datejust and Datejust Special Editions.

Share send an enquiry Cellini dual time Oyster Perpetual Pearlmaster 29 Oyster Perpetual 31 Oyster Perpetual 31 Oyster Perpetual Day-Date 36 Oyster Perpetual Day-Date 36 Oyster Perpetual Day-Date 36 Oyster Perpetual 36 Oyster Perpetual 36 Oyster Perpetual 36 Oyster Perpetual Pealmaster 39 Cellini Dual Time Cellini Dual Time Cellini Dual Time Cellini Dual Time Cellini Time Cellini Time Cellini Time Cellini Time Cellini Date Cellini Date Cellini Date Cellini Date Oyster Perpetual Yacht Master II Everose Gold Cosmograph Daytona Everose with rubber strap Oyster Perpetual Milgauss Oyster Perpetual Day-Date 40 Oyster Perpetual Air-King Oyster Perpetual Yacht-Master 40 Oyster Perpetual GMT-Master II Oyster Perpetual GMT-Master II Oyster Perpetual Submariner Date Oyster Perpetual Cosmograph Daytona Oyster Perpetual Datejust 41 Oyster Perpetual Datejust 41 Oyster Perpetual Datejust 41 Oyster Perpetual Datejust 41 Oyster Perpetual Yacht Master II Steel & Everose Oyster Perpetual Yacht-Master II This iframe contains the logic required to handle AJAX powered Gravity Forms.



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